Top FAQs Our Customers Ask...

We strictly focus on CLUB CAR brand makes and models for our MOBILE service. They are the only manufacturer we will work on in the field. If you have a YAMAHA, EZGO or other brand cart, we can service them at our repair facility. We offer FREE pickup/return within our service area (see HOME page for OUR SERVICE AREA).

No, not at all! While we do prefer to meet with you and build a ONE-ON-ONE relationship with all of our customers, we also understand that in this day and age everyone is quite busy! As long as we have access to your cart, cart is unlocked and the key is avail, we can perform the service and contact you when it is completed to arrange payment!

Luckily in this day of technology, we can accept almost all forms of payment while at your location! CASH, CHECK, MAJOR CREDIT CARDS, ZELLE and VENMO are what we accept. We prefer that we get paid when the job is completed, but in cases when you are not home/available, we can also arrange remote payments via email with internet billing platforms we use.

Depending on the repair/service your car is in our shop for and our backlog, time can vary from a couple days to a few weeks. We do our best to get your cart back to you in a timely manner, but sometimes parts are on backorder, shop work that was pre-scheduled and other factors that may add time to getting your cart back. We will ALWAYS be in communication with you, so you are not left out there hanging and wondering.

No, not really... depending on the severity of the weather and what equipment/tools we need to use, we may decide to just pick up your cart and complete the repair at our facility. Once again, this decision is on our end and DOES NOT change our pricing to you. There will be NO ADDITIONAL charge for picking up and returning your cart.

ABSOLUTELY! We stand behind our workmanship and offer a 90-day LABOR warranty on work performed. Some parts we install have manufacturers warranties that we will honor (Parts may be covered but not the labor sorry to say-- but we will work with you!). Luckily, we are dealers for the majority of the parts we install and can get your failed component issues remedied quite quickly if within the warranty time frame!

ALL repairs that are picked up and done at our facility will get an estimate PRIOR to any work being performed. All time spent on your cart is charged by TIME & MATERIALS USED. Our labor is billed in 1/2hr increments. All our work must be approved by you. Last thing we want is to have our customers "SUPRISED" with an expensive invoice they were not expecting. There will be no additional work or parts ordered until the estimate is approved by you. All you are responsible for,  prior to an estimate being provided, will be the time spent to diagnose your repair issue. On  “average“ this is a 1 hour labor charge depending on the severity of your repair.